Experience Team INDUS

Phi Le, Senior Technical Project Manager

Phi Le

“The best part about INDUS is the atmosphere: it’s not a small company, but it feels like one. I can call everyone here by their first name…Even the president.”

In his nine years with INDUS, Phi has mostly been involved with the technical side of projects: software programming, database administration, and application maintenance are some of his strong suits. However, Phi now has a chance to experience the business aspect of IT—as a senior technical project manager.

“There have really been a ton of opportunities for me here. INDUS provided me with classes, tutoring, mentoring, and hands-on experience to help me progress. I’ve gone from a programmer to a manager because INDUS believed in my abilities. They really make it easier for me to work.”

One of the projects that stands out the most for Phi was the Geographic Information System (GIS) that he and his team developed for U.S. Border Patrol. The geospatial technology his team designed is used to analyze and track activity along the border and in ports around the United States.

“Because the GIS technology was so new, it was kind of difficult to get everyone there on board. They were pretty comfortable with their old system, and it was a challenge getting everyone to realize the true potential of the new software. My INDUS team was able to show them the benefits of the new system and make the transition as seamless as possible.”

But the most rewarding part? Knowing that his work led to critical success for the client. “There’s just something really rewarding about being able to help my customers with their mission.”

Steve Andrews, Geographic Information Systems (GIS) Technical Director

Steve Andrews

“INDUS is top-notch people who love their work. We’re focused; we know where we’re going. There’s a certain energy here that’s really hard to find in this day and age.”

Steve has been with INDUS since the company’s inception in 1993. As Technical Director of GIS, he provides knowledge, guidance and leadership across the company for all things geospatial.

“When I first got here, I didn’t know a thing about GIS—the technology was still very new. INDUS gave me the means and opportunities to learn, to acquire new technical skills and gain hands-on experience. Now I’m the GIS guy here.”

Steve accredits much of his progression to the culture of growth that INDUS fosters.

“The rapid growth of INDUS has provided me with some incredible opportunities, whether they’re work or training related. Something else results from growth, though, and that’s freedom; INDUS has always given me the freedom to pick up my stuff and move to other projects if I need to.”

Dave Heimann, Senior Program Manager

Dave Heimann

“INDUS gets it. I always have the best support and plenty of independence.”

“INDUS gets it. I always have the best support and plenty of Dave has been with INDUS since 2002, when he signed on as a program manager for the company’s NASA Scientific and Engineering Workstation Procurement (SEWP) program support contract. Dave still manages the contract today, and has also taken on the responsibility of heading the project support team for NASA’s Integrated Financial Management (IFM) program.

The NASA SEWP program is one of the most successful in the Federal Government—and Dave says that’s because it’s supported by INDUS.

“SEWP is one of the most successful programs out there, and most of the program is INDUS people. It’s a great feeling knowing that my staff is making a real difference.”

Dave attributes INDUS’ ability to thrive in this arena to the company’s culture and philosophy.

“INDUS has incredible executive support. When issues come up, there is always someone there with an answer. Also, they’ve allowed me a tremendous amount of independence; not only have they trusted me to know who my customers are and what they want, they’ve actually encouraged me to go out and beat the bushes to bring in more business.”

Tia Sanchez, Contract Administrator

Tia Sanchez

“INDUS is like a big family. It really makes you feel welcome.”

Tia has worked on administrative projects for INDUS for six years, performing a wide variety of tasks. She’s worked with project managers on funding issues, gathered past performance data for RFPs, and helped reconcile numerous internal accounts.

“When I first started at INDUS, I really didn’t have much experience. After the training and work I’ve done here, I’m now a valuable member of the team. I have a career I never knew about! It’s been very challenging, but also very rewarding. I’ve become more professional, I’ve bettered myself in my personal life, and I really feel important on the job.”

What does Tia like most about working at INDUS? The people.

“It’s like a big family here. We do a lot of things together as a staff—a lot of get-togethers. We really are a close-knit group of people. It’s family oriented and there’s always room to grow. INDUS provides its employees with a nice work environment.” 

Evan Chen, Lead Web Developer

 Evan Chen

“INDUS is so employee-focused. I can see myself staying here for a long time.”

Evan has provided INDUS with expertise in Web design and development since 2000. He’s had experience working for both private and government agencies, but says that he’s found a long-term home at INDUS.

“This is a place that I want to stay with. The culture, the people, especially our CEO—they all encourage open dialogue with everyone in the company. Everyone listens, no matter what level you are. Everyone at INDUS has an open mind to exchange knowledge.”

The INDUS culture of openness and sharing has helped Evan tackle tough tasks for customers like the Department of Education. Evan’s team was in charge of maintenance for an informational site for student loans when he noticed an issue with how the program managed change.

“Whenever an announcement needed to go out, there was the possibility that it could get lost. People would use paper, stickies on computers, the phone, email, all kinds of ways. There were just too many sources and too many requests.”

Evan took what he had learned from INDUS to devise a solution.

“I sat side by side with them to see how they were doing things. I learned the hierarchy of their organization, created definitions for each person’s position and work flow, and developed a process and method for submitting changes and announcements. They could finally see where the change requests were going! The interface we created is still in use at that office today. This was a really big thing for them—they were very happy with the project.” 

Cathy Srygley, Senior Project Manager

Cathy Srygley

“We’re the go-to people. I’ve never been at a company where management was this ‘clued in.’”

Cathy, an eight-year INDUS veteran, has managed acquisitions programs for both the Department of State and the Department of Commerce. She characterizes herself as a “problem solver.”

“I’m in charge of business operations support, which basically means I help people work smarter rather than harder. I analyze problems and tasks within the program and figure out the best way to solve them.”

Cathy truly believes she couldn’t do her job nearly as well as she does without the support of INDUS staff and management. It’s the people at INDUS that really make a difference.

“All the people here are top notch. They care about the customer and they care about their people. I’m able to do what I want to do to get the job done, and if I need help they’ve got my back. And everyone here is so smart—it seems like everyone is always one step ahead.”

What makes INDUS employees different? Cathy says it’s the unique corporate culture.

“This is the first company I’ve worked for where the values they say they have are real. We really do have the culture and integrity we advertise. INDUS realizes that in order to take care of the customer, you have to take care of your people. It’s a good place to work.” 

Debbie Moffett, IT Security Program Manager – FITSS

 Debbie Moffett

“There’s an intangible factor about INDUS that makes it different from other companies. We have our own way of doing things.”

In addition to being a subject matter expert on security operations, Debbie Moffett is a program manager. She currently works for the Department of Transportation’s FITSS program, helping to create innovative solutions for the Federal Highway Association (FHWA). As a team leader, she loves the independence that INDUS gives her when running her team.

Technical areas I’d never worked with before, and it was really an amazing experience learning as I was leading. Many companies would never have let their program managers do that. INDUS has the faith in its employees to put them out front and let them shine.”

INDUS knows that with independence comes the need for knowledge. Mentoring, guidance, and training are vital to ensuring customer programs are managed effectively.

“Going through the ranks as a manager, INDUS really makes sure you understand the contracting environment. When your employees really know what they’re talking about, it really builds confidence for them—and that confidence transfers to the customer.”

What makes INDUS employees different? Cathy says it’s the unique corporate culture.

“This is the first company I’ve worked for where the values they say they have are real. We really do have the culture and integrity we advertise. INDUS realizes that in order to take care of the customer, you have to take care of your people. It’s a good place to work.” 

Employee Bios
Phi Le,
Senior Technical Project Manager
Steve Andrews,
Geographic Information Systems(GIS) Technical Director
Dave Heimann,
Senior Program Manager
Tia Sanchez,
Contract Administrator
Evan Chen,
Lead Web Developer
Cathy Srygley,
Senior Project Manager
Debbie Moffett,
IT Security Program Manager – FITSS