Software Applications Management - Client Success Stories
Department of Defense (DoD)

Challenge:To develop, enhance, and maintain a variety of readiness assessment systems for Combat Support Agencies and U.S. military units in operational environments.

Solution: INDUS provides a multi-disciplined technical team providing full life cycle secure, web-based application support including software development, maintenance, modifications, and enhancements, integration, configuration management, testing, documentation and training. Our team develop and maintain 11 software segments integrating into five applications and support for over 48 client site web and application servers location around the world. We manage IT performance, monitor and assess risks, and maintain Enterprise Architecture requirements.


NASA Goddard Space Flight Center (GSFC)

Challenge: To provide NASA GSFC with program management, application development and support for over 240 applications running on Windows, UNIX, and Mainframe systems with more than 13,000 users.

Solution: INDUS produced 146 out of 146 software deliverables on-time and on-budget.


Department of State (DoS)

Challenge: To develop an application to enable users worldwide to enter grants related data and produce map-based and table-based reports for the DoS.

Solution: INDUS identified the system requirements and integrated geographic information system (GIS) components to enable users to enter information about the grants. INDUS wrote Section 508 compliant server code and client code to facilitate data submission and reporting. INDUS supports training, presentation support, user documentation, and help desk for the application.


Department of Justice (DOJ)

Challenge: To develop a portal to meet information sharing needs of the DOJ’s Criminal Division.

Solution: INDUS developed the Criminal Division Intranet (CrimLINK), an Oracle-based portal architecture. INDUS engineers defined the requirements, designed the solution, and established benchmarks and quality measures to evaluate whether the system is effective and efficient. This intranet enables users to securely access public and internally protected information.


Department of Transportation (DOT)

Federal Highway Administration (FHWA)

Challenge: In support of the Open Government initiative, DOT needed an immediate solution to provide transparency to promote accountability and make information available to citizens about how tax dollars are being spent. Consistent with Recovery Act law and policy, DOT grant recipients are required to disclose information that the public can readily find and use. To meet this requirement, FHWA needed strengthened management control and grant oversight while supporting higher volumes, expanded reporting requirements, and shortened disbursement schedules at reduced costs.

Solution: For 8 years INDUS has been supporting FHWA’s Grant programs by providing system integration, software development, information security, and a full range of program management and IT governance services. The Fiscal Management Information System (FMIS) is FHWA's major grants tracking management and Federal-Aid financial system. FMIS is used to deliver over $40 billion dollars annually to the State DOT's for the nations Federal-Aid Interstate Highway System, and tracks authorizations, obligations, apportionments, allocations, and limitation information. INDUS, operating under a very tight deadline, developed, integrated, and deployed a relational database management system for ARRA projects, an automated tracking and reporting capability, and a web application to automate data submission and reporting by the states and metropolitan planning organizations.

INDUS performed a variety of analytical, program management, and IT governance activities including:

  • Enterprise architecture services, ensuring projects in the grants process are compatible, in architectural alignment, and consistent with FHWA strategic and tactical plans;
  • Configuration and change management, to ensure an orderly, secure, and well-documented process for revisions, upgrades, corrections, and that changes are properly evaluated, approved, and authorized;
  • Capital planning services, ensuring that FHWA demonstrates that the program is well managed and meeting performance objectives, that annual and quarterly reporting to OMB meets all requirements and guidelines, and that other Federal program requirements such as records management and privacy impact assessments are fulfilled;
  • Certification and Accreditation and Security Testing, supporting the FHWA Information System Security Officer (ISSO) in all C&A and security testing for FHWA mission-critical systems, as well resolving security issues in Programs of Action and Milestones (POA&M) and remediation plans; and
  • Risk Management and Operational Analysis to evaluate FMIS’s performance in meeting FHWA, and program, goals and objectives.
FHWA was the first government agency to meet its ARRA reporting requirements and is being considered as a federal Center of Excellence for Grants Management.

Quote: The FHWA program manager, David Winter, Director, Office of Highway Policy Information, stated that INDUS is doing “an extraordinary job in quickly and flexibly meeting ARRA requirements”, the system is “exceeding all expectations”.
Customer Testimonials

“Your employee's technical skill and dedication are exemplary and serve as an important reminder how fortunate we are to have him as a member of our team.”

—Note from the Defense Information Systems Agency to INDUS

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